Privacy Policy

Last updated: June 2026

ShoulderMaster Australia ("ShoulderMaster", "we", "us", "our") respects your privacy and is committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and your rights.

Who we are
ShoulderMaster Australia is a 100% Australian-owned manufacturer of road shoulder paving equipment, based in Wauchope, NSW. Contact: info@shouldermaster.com.au, 1300246369

What we collect
We may collect personal information you provide directly, including:

Name, email, phone number, company, and job title
Information submitted via contact forms, quote requests, or brochure downloads
Details provided when subscribing to updates or newsletters

We also automatically collect limited technical data via website analytics and cookies, such as IP address, browser type, pages visited, and referral source.

How we use it
We use your information to:

Respond to enquiries and quote requests
Send product updates, brochures, and promotional content you've requested
Improve our website and marketing (including via tools like LinkedIn, Google, and HubSpot)
Maintain records for sales and customer service purposes

We do not sell your personal information to third parties.

Sharing your information
We may share information with trusted service providers who help us operate our business (e.g. CRM platforms, email/marketing tools, website hosting), solely for the purposes outlined above. These providers are required to protect your data and use it only as instructed.

Cookies and tracking
Our website may use cookies and similar technologies (including LinkedIn Insight Tag, Google Analytics, or HubSpot tracking) to understand site usage and measure advertising effectiveness. You can disable cookies via your browser settings.

Data security
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.

Your rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us at [email]. You can also unsubscribe from marketing communications using the link in any email we send.

Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.